Reference

Terms That Govern Your sr300 Account

These terms set out what you agree to when you open and use an sr300 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from you.

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sr300 Terms That Govern Your sr300 Account
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team is the right place to start. We handle account and payment queries through the channels below — have your account ID and bKash, Nagad, or Rocket transaction reference ready to speed things up.

Team online

Live Chat

Open the chat widget from any page on sr300 to reach us directly. Fastest path for urgent account or payment questions.

Email Support

Send a detailed message to our support address for terms disputes or formal account queries. We respond to every message.

Help Centre

Our help centre covers common terms questions — account eligibility, wallet rules, and what happens when a payment is delayed.

HOW WE OPERATE

Account Security and Your Rights

We take the security of your account wallet seriously. Here is how we handle the key areas these terms touch on — so you know exactly what we do and what you can ask us to do.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Handling

We collect only the information needed to run your account and process payments through bKash, Nagad, and Rocket. We do not sell your data to third parties.

Requesting Changes

You can request a correction to your registered details by contacting support with proof of identity. Wallet details must match your registered name before any withdrawal is processed.

Account Closure

You may close your account at any time by contacting support. Any confirmed balance in your wallet will be returned to your registered bKash, Nagad, or Rocket number after verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account rights, and how to get something changed.

Account eligibility depends on your local law and the regions sr300 currently serves. You must meet the age requirement set by applicable law in your region and provide accurate registration details.

Contact support with your transaction reference number from your bKash or Nagad app. We will match it against our records and credit your wallet once the payment is confirmed on our end.

No. We notify you through your registered contact details before any material change takes effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

Raise it through live chat or email support with your account ID and the relevant transaction reference. We review every dispute and respond with our findings before taking any account action.

You can request closure at any time. We will verify your identity, process any remaining wallet balance back to your registered Rocket, bKash, or Nagad number, and confirm closure in writing.

The same terms apply across all supported regions. However, local law in your area may affect what features are available to you — eligibility always depends on applicable law where you are located.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.